Prior joining ZMP in 2020, Nevena worked for another prominent Serbian IP firm for more than 4 years.
She handles annuity payments in Serbia and all other countries where ZMP has its offices. She daily communicates with clients and local offices on various matters related to patent annuities. Her day to day job includes monitoring annuity deadlines, sending reminders to clients, paying annuities, responding to clients’ inquiries, coordinating annuity payments through local offices and providing support, information/documentation necessary to successfully answer clients’ needs. She also conducts data verification, provides costs and documents related to annuities as well as assists other team members.
Nevena also conducts data import in accordance with clients’ database systems. Her operational tasks also includes due-date management, research and workflow creation.
Her ability to quickly learn new tasks as well as to share her knowledge to others is something she highly values.
She was a teacher of Swedish language at several schools for foreign languages before shifting her career focus to Intellectual Property.